Privacy Policy — Bay of Biscay

1. Who We Are

Bay of Biscay is operated by Bay of Biscay Studios Ltd, whose registered office is at 127 Bridge Place, Manchester, M2 2SS (63925098). We are the data controller for personal information collected through this website. Contact us at support@bayofbiscaysailing.com.

2. What We Collect

We collect only what we need to run the site:

Usage data: pages visited, time on site, browser type, and device type — collected anonymously via Cloudflare Web Analytics. No IP addresses are stored beyond Cloudflare's standard processing.
Contact enquiries: name, email address, and message text if you submit the contact form or email us directly.
Cookie consent preference: your accept/decline choice, stored locally in your browser.
Age-gate acknowledgement: a session flag confirming you have confirmed you are 18 or older.

We do not collect financial data, payment details, or real-money account information of any kind. Bay of Biscay is entirely free to play.

3. How We Use Your Data

To operate and improve the website and games.
To respond to support enquiries you send us.
To comply with our legal obligations under UK GDPR and PECR.
To measure anonymous visitor behaviour so we can improve the site.

We do not use your data for automated decision-making or profiling that produces legal effects.

4. Legal Basis

Legitimate interests (Art 6(1)(f) UK GDPR): anonymised analytics and basic security logging.
Consent (Art 6(1)(a) UK GDPR): non-essential cookies and any optional analytics. You may withdraw consent at any time via your browser or our cookie banner.
Contract performance: responding to your direct support enquiry.

5. Cookies

We use strictly necessary, performance, functional, and potentially advertising cookies. For the full detail — categories, durations, third parties, and how to manage them — please read our Cookie Policy.

6. Data Retention

Support emails are retained for up to 24 months and then deleted. Anonymised analytics data is retained for up to 30 days. Cookie preferences are stored locally in your browser and not transmitted to us.

7. Your Rights

Under UK GDPR you have the right to: access your personal data; correct inaccuracies; request deletion; restrict or object to processing; and data portability where applicable. To exercise any right, email support@bayofbiscaysailing.com. We will respond within one calendar month.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Third Parties

We use Cloudflare for site security, DNS, and anonymous analytics. Cloudflare may process data in the US under its Standard Contractual Clauses. We do not sell personal data to any third party. If a visitor arrives via a paid Google Ads campaign, Google may set advertising cookies — see our Cookie Policy for details.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.